Safe & Trusted — HotbetWelcome to
Enjoy the full betting experience with your data kept safe. Registration takes just a few minutes.
Learn how your personal information is collected, where it is used, and how it is kept secure — all explained in plain, simple language.
In Short: Hotbet never sells your personal data and does not share it unnecessarily with third parties. Your information is used solely to improve our services and ensure your security.
Hotbet takes your privacy seriously. This Privacy Policy explains how the Hotbet platform — including the website, mobile app, and all related services — handles your personal information.
By using Hotbet's services, you consent to the collection and use of your information as described in this privacy policy. This policy has been prepared in compliance with applicable data protection laws in Bangladesh and international privacy standards.
Our Commitment: Your data is a matter of trust. Hotbet never sells your personal information to marketing companies or third parties.
This policy applies to all Hotbet users, regardless of the device used. For any questions, contact support@hotbet.cash.
Hotbet collects information in several ways. Each category is explained in detail below:
Information you provide when creating an account, making a payment, or contacting support:
| Data type | When it is collected | Why It's Needed |
|---|---|---|
| Full Name | At Registration | Account Identity & KYC |
| Mobile number | At Registration | Verification & security alerts |
| Date of Birth | At Registration | Age Verification (18+) |
| Email Address | At Registration (Optional) | Password recovery & notifications |
| NID / Passport | For KYC verification | Identity Verification |
| Payment Information | For Deposits / Withdrawals | To process transactions |
Some information is collected automatically while you use the platform:
Please Note: Automatically collected data does not reveal your identity. It is used solely to improve platform performance and maintain security.
Hotbet uses your information strictly for defined purposes. Each purpose is clearly outlined below:
Marketing communications: Hotbet will only send you promotional messages if you have given consent — either at registration or at a later time. You can withdraw this consent at any time through your profile settings or by contacting support.
Hotbet does not sell your data. However, limited information may be shared with trusted third parties as necessary to operate our services:
Every third party is bound by a confidentiality agreement with Hotbet and is not permitted to use the information they receive for their own purposes.
Never shared: Your information is never sold or transferred to advertising companies, data brokers, or any third party for commercial purposes.
Hotbet uses cookies and similar technologies to enhance platform performance. Cookies are small data files stored in your browser.
You can disable cookies from your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.
Hotbet uses industry-standard security measures to keep your data safe:
Hotbet retains data in accordance with legal requirements and business needs:
In the Event of a Data Breach: In the event of a security incident, Hotbet will notify affected users within 72 hours and take immediate action.
Hotbet supports the following rights regarding your personal information:
To find out what information Hotbet holds about you, submit a request.
You can request corrections to any inaccurate or outdated information.
You may request deletion of your data unless a legal obligation requires us to retain it.
You may object to your data being used for specific purposes.
You may request a copy of your data in a structured, portable format.
You can turn off promotional notifications at any time.
To exercise any of the rights above, contact us via support chat or email support@hotbet.cash. We will respond within 30 days of receiving your request.
Hotbet is not intended for anyone under 18. We do not knowingly collect information from minors. Date of birth is verified at registration, and users under 18 cannot create an account.
If a parent or guardian believes their child has accidentally registered on Hotbet, please contact support@hotbet.cash immediately. The relevant account and associated data will be deleted as quickly as possible.
A Note for Parents: Enable parental controls on your device. Keep the Hotbet app and website out of reach of children.
Hotbet may update this Privacy Policy from time to time. How you are notified will depend on the nature and significance of the changes:
Continuing to use Hotbet after any changes means you accept the updated privacy policy. It's a good idea to revisit this page from time to time.
For any questions, requests, or complaints regarding this Privacy Policy:
We aim to send an initial response within 7 business days of receiving a complaint and to reach a final resolution within 30 days.
The Simple Path: Most privacy-related requests — viewing your data, making corrections, or opting out of marketing — can be handled directly via live chat. It's faster than email.
The Core Pillars of Hotbet's Privacy Protection
Every piece of your data and every transaction is encrypted with 256-bit SSL — the same standard used by banks.
Hotbet never sells your data to third parties. This isn't just a statement — selling data has no place in our business model.
You may request to view, correct, or delete your data at any time. We respond within 30 days.
Automated systems monitor your account around the clock. If anything suspicious is detected, you will be notified immediately.
Don't want promotional messages? Turn them off with a single click. You'll still receive essential account notifications.
No complicated legal jargon — Hotbet's privacy policy is written in plain, simple language so every user can understand it.
Enjoy the full betting experience with your data kept safe. Registration takes just a few minutes.
Straight answers to the most frequently asked questions