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It's worth reading through these rules before using Hotbet. They're written in plain language so everything is clear from the start.
These terms and conditions form a legal agreement between the Hotbet platform and its users. By using the Hotbet website, mobile app, or any related services, you are deemed to have accepted these terms.
Hotbet is a licensed online betting and gaming platform offering Sports Betting, Live Casino, and other gaming services to users in Bangladesh. Please read this document carefully before using the platform.
Important: These terms are written in Bangla so our Bangladeshi users can understand them easily. If any part is unclear, contact us at support@hotbet.cash.
Hotbet may update these terms at any time. Any changes will be communicated on the website and by email. Continuing to use the platform after a change takes effect means you accept the revised terms.
It is your responsibility to keep your account password confidential. You must not allow anyone else to access your account. If you notice any suspicious activity, report it to Hotbet support immediately.
Warning: Sharing account credentials or operating an account on behalf of someone else is strictly prohibited. If such activity is detected, the account will be permanently closed.
Hotbet may require identity verification (KYC) before processing withdrawals above a certain amount. This may include a photo of your NID or passport along with a selfie. Large withdrawals may be held until KYC is completed.
Hotbet supports all major payment methods in Bangladesh. A list of supported methods and their limits is provided below:
| Payment Methods | Minimum Deposit | Maximum Deposit | Processing Time |
|---|---|---|---|
| bKash | ৳ 100 | ৳ 50,000 | Instant |
| Nagad | ৳ 100 | ৳ 50,000 | Instant |
| Rocket | ৳ 200 | ৳ 30,000 | Instant |
| Bank Transfer | ৳ 500 | ৳ 2,00,000 | 1–3 Business Days |
There are no additional charges on deposits. Payments from third-party accounts are not accepted — the name on the payment method must match the name on the account.
The following rules apply when withdrawing winnings from Hotbet:
Withdrawal Tip: Withdrawals processed on weekdays (Monday–Friday) between 10 AM and 10 PM are handled fastest. Service is available on holidays too, though bank transfers may take additional time.
Hotbet regularly offers a variety of bonuses and promotions. Each offer has its own terms, clearly stated on the offer page. General bonus conditions include:
Keep in Mind: Bonus abuse — such as claiming bonuses through multiple accounts or attempting to circumvent the stated conditions — will result in the bonus being cancelled and any associated winnings may be forfeited.
The following general rules apply at all times when betting on Hotbet:
A bet is considered accepted only after it has been confirmed. Until confirmation appears on the bet slip, the bet is not complete. Hotbet is not responsible for bets that fail to confirm due to technical issues.
Odds are fixed at the time a bet is placed. In live betting, odds change continuously — the odds displayed at the moment of confirmation are final. Hotbet reserves the right to void any bet placed at incorrect odds due to a technical error.
| Scenario | Bet Outcome |
|---|---|
| Match Fully Cancelled | Bet Refund |
| Match rescheduled within 48 hours | Bet Stands |
| Match Rescheduled After 48 Hours | Bet Refund |
| Cancelled after match is 70% complete | Results Stand |
| Venue change (where home and away teams remain the same) | Bet Stands |
The cash-out feature is available on selected matches. Once you cash out, your bet is settled immediately and any subsequent result will no longer apply. The cash-out amount is calculated based on conditions at the time of the request and may be higher or lower than your original stake.
The following activities are strictly prohibited on Hotbet and may result in account termination and forfeiture of deposited funds:
Important: If any of the above activities are detected, Hotbet reserves the right to close the account and forfeit all balances and winnings without prior notice.
Hotbet believes betting is entertainment, not a problem. That's why we place the highest priority on responsible gaming.
Anyone under 18 is strictly prohibited from using Hotbet. If you think a minor could access Hotbet on your device, change your password immediately and notify support.
Hotbet may close or suspend an account under the following circumstances:
Users may request to close their account at any time. In such cases, any remaining account balance will be returned in accordance with the applicable rules.
To close your account: Contact us via support chat or email at support@hotbet.cash. Your request will be processed within 24 hours.
Hotbet reserves the right to update these Terms & Conditions, in part or in full, at any time. For significant changes, registered email addresses or mobile numbers will be notified. Minor changes may be updated on the website only.
Continuing to use the platform after any changes means you accept the updated terms. It's a good idea to review this page from time to time.
For any questions or feedback about these terms, get in touch with us — we're always ready to help in Bangla.
What we guarantee beyond the terms
There are no hidden fees on any Hotbet deposits, withdrawals, or transactions. Every BDT you deposit goes directly into your account.
All rules are written in plain, straightforward language — no complex legal jargon that might confuse everyday bettors.
Withdrawals to bKash, Nagad, and Rocket are processed in an average of five minutes. We're proud of our 99.3% success rate.
Limit setting, cool-down periods, and self-exclusion — take control of your own betting whenever you need to.
Hotbet's odds are set by an impartial algorithm — no manual interference, fully transparent.
If you have any questions about the terms, reach out instantly via live chat in Bangla. Average response time is three minutes.
Registration takes just a few minutes — and a special welcome bonus is waiting on your first deposit.
Direct answers to the most frequently asked questions